The All New
RLCarriers.com is Live!
You asked for your Address Book Contacts to be available on beta.rlcarriers.com – they're here!
We've made our site all about YOU
Do I need to sign up for MyRLC again?
No! Your existing profile will carry over to the new site, however your password will need to be in ALL CAPS. In time you'll be able to customize your page there as well. We also now offer the option to reset your password on the new site.My company's MyRLC password isn't working.
Passwords carried over but need to be in ALL CAPS on the new site. If you reset your password on the new site, your new password will be case sensitive.See more FAQs
Here's a preview of what we think you'll love:
Shipping As Easy As 1-2-3
Ship 1-2-3 section on our shipping tools lead you through your shipping experience. These tools are now connected and carry information from one form to the next.
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Shipping As Easy As 1-2-3
Ship 1-2-3 section on our shipping tools leads you through your shipping experience. These tools are now connected and carry information from one form to the next.
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How to Ship
Are you new to shipping freight? Everything you need to know will be available in one convenient How To Ship page, including step-by-step instructions, the documents and forms you need, tips for packaging freight, and more!
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Clean Navigation
Overall menu navigation has been reorganized and improved, making it easier for customers to find what they need. This new format provides updated content to support all product offerings.
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Recent Web Activity & MyRLC Login Status
A 'mini' Activity Queue wherever you go. View recent web activity from our redesigned sidebar. It's on every page. Available to MyRLC customers, this tool allows you to view recently used tools, click links to see information from the requested tool and gives you greater access to forgotten or reusable information. In addition, the MyRLC login is now visible across the site.
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Streamlined Forms
Site forms have all been streamlined. Some have collapsible sections to reduce scrolling to offer a much more intuitive site. We no longer require web tours to "teach" our customers how to use the site.
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Activity Queue
Revisit our most used tools: Rate Quote, BOL, Shipment Tracing and Transit to look up past results. Need to see that rate quote from a few weeks ago? It's there. If there's a system issue and your request cannot be processed, instead of receiving an error, just check back in the Activity Queue and you'll know when it's ready.
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Frequently Asked Questions:
My company's MyRLC password isn't working.
Passwords carried over but need to be in ALL CAPS on the new site. If you reset your password on the new site, your new password will be case sensitive.Do I need to sign up for MyRLC again?
No! Your existing profile will carry over to the new site, however your password will need to be in ALL CAPS. In time you'll be able to customize your page there as well. We also now offer the option to reset your password on the new site.Will we still have access to our B2B tools?
Yes! Our enhanced Business to Business tools will continue to make shipping freight easier for you and your customers. We have updated the tools with advanced technology and security features. If you are using our current tools, watch for more information to learn how to update your API to start using our updated tools.Do you still have all the same tools online?
Absolutely. You'll find our rate quote tool, Bill of Lading (BOL), pickup request, shipment tracing, transit times calculator, service maps and points and our density calculator all easily accessible from the home page and organized nicely for you on our online tool page.Will my MyRLC info transfer to the new site?
Yes! Your existing profile will carry over to the new site and eventually you'll have a customizable page to enhance your profile.When will you have a mobile site?
We're working on a plan now to develop a mobile site and mobile application. Stay tuned!I love the site, but what if I just want to call?
We're always here to help you by web, phone or by email. You can still call us at 800-543-5589 or email us from this contact us page.Not me, I'd rather use an automated system.
Do you have one? Yes! Our automated customer service line makes it easy to check your shipment information by phone call. Visit our automated help page for step by step instructions.I'm new to shipping freight. How do I get started?
You're in luck! We've put together everything you need to know in one convenient place. Here's what to know before you ship, how to prepare your freight and access to our tools and forms all from our how to ship freight page.How long will the current rlcarriers.com be available?
We plan to run our current site and beta site simultaneously for three months in order to give our customers time to become familiar with the new website. After three months the current site will be replaced with our beta site.During this three month period, we will begin transitioning our shipping tools to the updated versions. On December 19, we redirected customers to the new transit times calculator, service points, and service maps tools. Soon, we will sunset the current rate quote, pickup request, and activity history tools and automatically redirect customers to the updated tools on beta.rlcarriers.com.